Kto szuka:
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Stanowisko:
E-learning Designer
Lokalizacja:
Poznań
wielkopolskie
Opis stanowiska podany przez pracodawcę:
Work Model: Hybrid (once a week work from the office)
At Cognizant, we are dedicated to help the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are in Gdansk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits.
The E-Learning Designer role involves creating engaging e-learning materials to enhance user experience and maximize the value of our client's applications. Working within the Product Adoption Team, you will collaborate with key stakeholders to develop and implement a comprehensive product adoption strategy. This role offers the opportunity to make a significant impact on user interaction with our client's products.
- Design and create tailored training materials for diverse user groups and skill levels.
- Develop and update engaging online training content, presentations, guides, videos, and interactive modules.
- Manage knowledge articles in ServiceNow (SNow) for accurate user information.
- Create interactive content in digital adoption platforms like WalkMe.
- Conduct training sessions and workshops for application users.
- Provide ongoing support and guidance, troubleshoot issues, and offer best practices.
- Use various platforms and tools for effective communication of product updates and best practices to users.
- Implement diverse training methods, collaborate with experts for material development, and create communication plans to inform users about changes and support options.
Wymagania stawiane pracownikowi:
- BA in Communications, Education, Business Administration, or related field.
- Proficiency in English.
- Excellent written and verbal communication skills for technical information.
- Experience with e-Learning platforms like Articulate 360, Adobe Captivate, MyLearning.
- Experience in graphic/video content creation using tools like Powtoon, Adobe, Canva.
- UX design certification or experience
- Knowledge of ServiceNow (SNow) or similar knowledge management platforms.
- Knowledge of Adobe Creative Cloud (Photoshop, Illustrator, After Effects, Premiere, and Audition).
- Experience with video production/editing and recording/editing voice-over audio.
Firma oferuje:
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities,
- Professional development and clear career path,
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
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